/* Ticket Document Assistant page */
.ast-wrap { max-width: 880px; }

.ast-card {
  background: #fff;
  border: 1px solid var(--line, #e2e8f0);
  border-radius: 14px;
  padding: 26px;
  margin-bottom: 20px;
  box-shadow: 0 1px 3px rgba(15, 31, 61, 0.06);
}
.ast-card h2 { margin: 0 0 6px; color: var(--navy, #0033A0); font-size: 20px; }
.ast-card .muted { color: var(--muted, #5a6b83); margin-top: 0; }

.ast-drop {
  border: 2px dashed var(--line, #cbd5e1);
  border-radius: 12px;
  padding: 34px 18px;
  text-align: center;
  color: var(--muted, #5a6b83);
  cursor: pointer;
  background: #f8fafc;
  transition: border-color .15s, background .15s;
  margin: 14px 0;
}
.ast-drop.drag, .ast-drop:hover { border-color: var(--amber, #F2A800); background: #fff8ec; }
.ast-drop strong { color: var(--navy, #0033A0); }
.ast-preview { max-width: 320px; max-height: 320px; margin: 12px auto 0; display: block; border-radius: 8px; box-shadow: 0 2px 8px rgba(0,0,0,.15); }

.ast-check { display: flex; gap: 10px; align-items: flex-start; margin: 14px 0; font-size: 14px; color: var(--ink, #1a2332); }
.ast-check input { margin-top: 3px; width: 18px; height: 18px; flex-shrink: 0; }

.ast-btn { margin-top: 12px; width: 100%; justify-content: center; }
.ast-arrow { margin-left: 6px; }

.ast-status { font-size: 14px; color: var(--navy, #0033A0); margin-top: 12px; min-height: 18px; }
.ast-status.err { color: #991b1b; }

.ast-fields { display: grid; grid-template-columns: 1fr 1fr; gap: 14px 20px; margin-top: 10px; }
.ast-fieldrow { display: flex; flex-direction: column; }
.ast-fieldrow label { font-size: 13px; font-weight: 600; color: var(--navy, #0033A0); margin-bottom: 5px; }
.ast-fieldrow input {
  padding: 10px 12px; border: 1px solid var(--line, #e2e8f0); border-radius: 8px;
  font-size: 14px; background: #fff; outline: none; transition: border-color .15s;
}
.ast-fieldrow input:focus { border-color: var(--amber, #F2A800); }
@media (max-width: 640px) { .ast-fields { grid-template-columns: 1fr; } }

.ast-legibility { grid-column: 1 / -1; font-size: 13px; color: var(--muted, #5a6b83); background: #f8fafc; border-radius: 8px; padding: 10px 12px; }
.ast-warning { border: 1px solid #f1c40f; background: #fffaf0; color: #5b4300; }
.ast-warning ul { margin: 7px 0 0 18px; padding: 0; }

.ast-contact { margin-top: 22px; padding-top: 4px; }
.ast-contact h3 { margin: 0 0 4px; color: var(--navy, #0033A0); font-size: 16px; }
.ast-contact .muted { margin-top: 0; margin-bottom: 12px; }
.ast-fieldrow.span2 { grid-column: 1 / -1; }

.ast-nextsteps { margin-top: 22px; background: #fff8ec; border: 1px solid #f6e2b8; border-radius: 12px; padding: 16px 18px; }
.ast-nextsteps h3 { margin: 0 0 4px; color: var(--navy, #0033A0); font-size: 16px; }
.ast-nl { font-size: 13px; color: var(--muted, #8a6d3b); display: block; margin-bottom: 10px; }
.ast-step { margin-bottom: 12px; }
.ast-step:last-child { margin-bottom: 0; }
.ast-step strong { color: var(--navy, #0033A0); display: block; margin-bottom: 2px; }
.ast-step p { margin: 0; font-size: 14px; color: var(--ink, #1a2332); }

.ast-chat {
  background: #f7f9fc; border: 1px solid var(--line, #e2e8f0); border-radius: 12px;
  padding: 14px; height: 320px; overflow-y: auto; display: flex; flex-direction: column; gap: 10px; margin-top: 14px;
}
.ast-msg { display: flex; }
.ast-msg.user { justify-content: flex-end; }
.ast-msg .bubble { max-width: 80%; padding: 10px 13px; border-radius: 12px; font-size: 14px; line-height: 1.45; }
.ast-msg.user .bubble { background: var(--navy, #0033A0); color: #fff; border-top-right-radius: 4px; }
.ast-msg.assistant .bubble { background: #fff; color: var(--ink, #1a2332); border: 1px solid var(--line, #e2e8f0); border-top-left-radius: 4px; }

.ast-chatinput { display: flex; gap: 10px; margin-top: 12px; }
.ast-chatinput input {
  flex: 1; padding: 11px 13px; border: 1px solid var(--line, #e2e8f0); border-radius: 8px; font-size: 14px; outline: none;
}
.ast-chatinput input:focus { border-color: var(--amber, #F2A800); }
.ast-chatbtn { background: var(--navy, #0033A0); color: #fff; border: 0; border-radius: 8px; padding: 0 18px; font-weight: 600; cursor: pointer; }

.ast-approve { margin-top: 22px; border-top: 1px solid var(--line, #e2e8f0); padding-top: 18px; }
.ast-caveat { margin-top: 12px; }

/* Empty-field placeholder input styling */
.ast-fieldrow input[value=""]::placeholder { color: #b6c0cf; }

/* Armenian tricolor theme */
.ast-card h2,.ast-fieldrow label,.ast-status,.ast-contact h3,.ast-nextsteps h3,.ast-step strong{color:#0033A0;}
.ast-drop.drag,.ast-drop:hover{border-color:#F2A800;background:#FFF9EA;}
.ast-fieldrow input:focus,.ast-chatinput input:focus{border-color:#F2A800;}
.ast-msg.user .bubble,.ast-chatbtn{background:#0033A0;}
.ast-nextsteps{background:#FFF5DE;border-color:#E9D29A;}

/* ============================================================
   FLAGSHIP APP LAYER — turn the assistant into a polished product
   ============================================================ */
.ast-wrap{max-width:980px;}
.ast-card{background:rgba(255,255,255,.96);border:1px solid #DCE5F0;border-radius:24px;padding:32px;box-shadow:0 20px 70px rgba(4,28,77,.10);margin-bottom:22px;}
.ast-card h2{font-size:27px;letter-spacing:-.025em;color:#062B72;}
.ast-card>.muted,.ast-contact>.muted{font-size:14.5px;line-height:1.7;color:#63718A;}
.ast-drop{min-height:230px;display:flex;flex-direction:column;align-items:center;justify-content:center;border:2px dashed #B9C8DB;border-radius:18px;background:#FBFDFF;padding:32px 20px;transition:.2s ease;}
.ast-drop:hover,.ast-drop.drag{border-color:#FF6A00;background:#FFFDF8;box-shadow:0 14px 35px rgba(255,90,31,.10);transform:translateY(-2px);}
.ast-drop strong{color:#003B8F;}
.ast-preview{max-width:360px;max-height:360px;border-radius:14px;box-shadow:0 14px 38px rgba(4,28,77,.16);}
.ast-check{padding:14px;border:1px solid #E0E7F1;border-radius:14px;background:#F7F9FC;line-height:1.55;}
.ast-check input{accent-color:#0033A0;}
.ast-btn{min-height:52px;border-radius:13px;background:linear-gradient(135deg,#F2A800,#FF6A00);box-shadow:0 12px 30px rgba(255,90,31,.20);font-weight:850;}
.ast-btn:hover{transform:translateY(-2px);box-shadow:0 16px 36px rgba(255,90,31,.27);}
.ast-fields{gap:16px 20px;}
.ast-fieldrow label{font-size:11.5px;text-transform:uppercase;letter-spacing:.05em;color:#4E6280;}
.ast-fieldrow input{min-height:48px;border:1px solid #CAD6E4;border-radius:11px;background:#fff;}
.ast-fieldrow input:focus{border-color:#FF7419;box-shadow:0 0 0 4px rgba(255,116,25,.12);}
.ast-legibility{border:1px solid #E2E8F0;background:#F5F7FA;padding:12px 14px;border-radius:12px;}

.ast-nextsteps{background:#FFF7E8;border:1px solid #EAD4A8;border-radius:16px;padding:18px 20px;}
.ast-nextsteps h3,.ast-step strong{color:#0B337C;}
.ast-chat{height:360px;background:#F5F8FC;border:1px solid #D8E2EE;border-radius:18px;padding:16px;gap:12px;}
.ast-msg .bubble{padding:12px 15px;border-radius:15px;box-shadow:0 5px 18px rgba(4,28,77,.05);}
.ast-msg.user .bubble{background:#003B8F;border-top-right-radius:5px;}
.ast-msg.assistant .bubble{background:#fff;border-top-left-radius:5px;}
.ast-chatinput{gap:10px;}
.ast-chatinput input{min-height:50px;border:1px solid #C9D5E3;border-radius:12px;padding:12px 14px;font-size:15px;}
.ast-chatbtn{background:#062B72;border-radius:12px;min-width:88px;}
.ast-approve{border-top:1px solid #DDE5EF;padding-top:22px;}
.ast-contact{margin-top:28px;padding:22px;background:#F7F9FC;border:1px solid #E0E7F1;border-radius:18px;}
.ast-contact h3{font-size:18px;color:#062B72;}

@media(max-width:640px){
  .ast-card{padding:22px;border-radius:19px;}
  .ast-card h2{font-size:23px;}
  .ast-drop{min-height:190px;padding:26px 14px;}
  .ast-chat{height:300px;}
  .ast-chatinput{flex-direction:column;}
  .ast-chatbtn{min-height:48px;width:100%;}
  .ast-check{font-size:13px;}
}
@media(prefers-reduced-motion:reduce){.ast-drop,.ast-btn{transition:none;}}

/* ASSISTANT FLAGSHIP APP LAYER */
.ast-wrap{max-width:980px;}
.ast-card{border-radius:24px!important;border-color:#D9E2EF!important;box-shadow:0 18px 55px rgba(4,28,77,.10)!important;padding:32px!important;}
.ast-card h2{font-size:26px!important;letter-spacing:-.025em!important;color:#0B337C!important;}
.ast-drop{min-height:220px!important;border-radius:18px!important;border-color:#B9C8DB!important;background:linear-gradient(180deg,#FBFDFF,#F5F8FC)!important;box-shadow:inset 0 1px 0 rgba(255,255,255,.8);}
.ast-drop:hover,.ast-drop.drag{border-color:#FF6A00!important;background:#FFF9EF!important;box-shadow:0 16px 42px rgba(255,90,31,.10)!important;}
.ast-preview{max-width:360px!important;max-height:360px!important;border-radius:16px!important;box-shadow:0 18px 38px rgba(4,28,77,.16)!important;}
.ast-check{padding:14px 16px;border:1px solid #DDE5EF;border-radius:14px;background:#F7F9FC;line-height:1.55;}
.ast-check input{accent-color:#0033A0;min-width:20px;min-height:20px;}
.ast-btn{min-height:52px!important;border-radius:13px!important;}
.ast-fields{gap:16px 18px;}
.ast-fieldrow input{min-height:48px;padding:12px 13px;border-radius:11px!important;border-color:#C8D4E2!important;color:#10233F;background:#fff;}
.ast-fieldrow input:focus{border-color:#FF7A18!important;box-shadow:0 0 0 4px rgba(255,122,24,.12)!important;}
.ast-legibility{border:1px solid #D9E2EF;background:#F4F7FB;padding:12px 14px;border-radius:11px;}
.ast-nextsteps{background:#FFF6E7!important;border:1px solid #EAD2A2!important;border-radius:16px!important;padding:20px!important;}
.ast-step{padding:13px 14px;border-radius:12px;background:rgba(255,255,255,.62);border:1px solid rgba(223,205,169,.65);}
.ast-step strong{font-size:15px;}
.ast-chat{height:360px!important;border-radius:16px!important;background:#F3F6FA!important;border-color:#D9E2EF!important;padding:16px!important;}
.ast-msg .bubble{font-size:14px;padding:12px 15px;border-radius:14px!important;box-shadow:0 4px 12px rgba(4,28,77,.05);}
.ast-msg.user .bubble{background:#0033A0!important;}
.ast-msg.assistant .bubble{background:#fff!important;border-color:#D9E2EF!important;}
.ast-chatinput input{min-height:50px;border-radius:12px!important;border-color:#C8D4E2!important;}
.ast-chatbtn{min-width:92px;min-height:50px;background:#0033A0!important;border-radius:12px!important;}
.ast-contact{margin-top:28px;padding-top:24px;border-top:1px solid #DCE5F0;}
.ast-approve{margin-top:26px;border-top:1px solid #DCE5F0;padding-top:24px;}
.ast-caveat{font-size:12px;color:#738096;}
@media(max-width:640px){
  .ast-card{padding:22px 18px!important;border-radius:20px!important;}
  .ast-card h2{font-size:22px!important;}
  .ast-drop{min-height:180px!important;}
  .ast-chat{height:300px!important;}
  .ast-check{font-size:13px;}
}

/* Animated scanner waiting experience */
.utt-scan-progress{display:flex;gap:16px;align-items:center;margin-top:14px;padding:16px 18px;border:1px solid #D8E2EE;border-radius:16px;background:linear-gradient(135deg,#F8FBFF,#FFF9EF);opacity:0;transform:translateY(5px);max-height:0;overflow:hidden;transition:opacity .3s ease,transform .3s ease,max-height .35s ease,padding .3s ease;}
.utt-scan-progress.is-visible{opacity:1;transform:none;max-height:180px;padding:16px 18px;}
.utt-scan-orb{position:relative;width:58px;height:58px;flex:0 0 58px;border-radius:50%;background:radial-gradient(circle at 50% 50%,#fff 0 16%,#F2A800 18% 24%,rgba(242,168,0,.18) 26% 48%,rgba(0,59,143,.06) 50% 100%);box-shadow:0 0 0 1px rgba(0,59,143,.08),0 10px 26px rgba(0,59,143,.10);animation:uttScanPulse 1.7s ease-in-out infinite;}
.utt-scan-orb span{position:absolute;inset:7px;border:2px solid rgba(0,59,143,.22);border-radius:50%;animation:uttScanOrbit 2.2s linear infinite;}
.utt-scan-orb span:nth-child(2){inset:14px;animation-duration:1.6s;animation-direction:reverse;}
.utt-scan-orb span:nth-child(3){inset:21px;animation-duration:1.1s;}
.utt-scan-copy{min-width:0;flex:1;}
.utt-scan-title{display:block;color:#0B337C;font-size:15px;font-weight:800;}
.utt-scan-detail{display:block;margin-top:3px;color:#66758C;font-size:13px;line-height:1.45;}
.utt-scan-track{height:5px;margin-top:10px;border-radius:999px;background:#E6ECF4;overflow:hidden;}
.utt-scan-track i{display:block;height:100%;width:20%;border-radius:inherit;background:linear-gradient(90deg,#003B8F,#F2A800,#FF6A00);box-shadow:0 0 12px rgba(242,168,0,.35);transition:width .45s ease;}
.utt-scan-steps{display:flex;gap:6px;margin-top:9px;}
.utt-scan-steps span{display:inline-flex;align-items:center;justify-content:center;width:27px;height:20px;border-radius:999px;background:#E9EEF5;color:#8290A3;font-size:10px;font-weight:800;letter-spacing:.03em;}
.utt-scan-steps span.active{background:#003B8F;color:#fff;box-shadow:0 0 0 3px rgba(0,59,143,.10);}
.utt-scan-steps span.done{background:#F2A800;color:#fff;}
@keyframes uttScanPulse{0%,100%{transform:scale(.96);box-shadow:0 0 0 1px rgba(0,59,143,.08),0 8px 22px rgba(0,59,143,.08)}50%{transform:scale(1.04);box-shadow:0 0 0 8px rgba(242,168,0,.08),0 12px 30px rgba(0,59,143,.12)}}
@keyframes uttScanOrbit{to{transform:rotate(360deg)}}
@media(max-width:640px){.utt-scan-progress{gap:12px;padding:14px}.utt-scan-progress.is-visible{padding:14px}.utt-scan-orb{width:48px;height:48px;flex-basis:48px}.utt-scan-detail{font-size:12px}}
@media(prefers-reduced-motion:reduce){.utt-scan-progress{transition:none}.utt-scan-orb,.utt-scan-orb span{animation:none}.utt-scan-track i{transition:none}}